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How does Custodia track time and work completed?

Custodia utilizes a comprehensive system for calculating our quotations. These are based on monthly subscriptions and per-job costs.

Quoting and Billing

Custodia utilizes a comprehensive system for calculating our quotations. These are based on monthly subscriptions and per-job costs.

Documentation by Helpers 

Our Helpers meticulously document their tasks, adding notes and capturing photos of the work performed. This high standard of documentation ensures each job is executed with precision and accountability.

Estimate Process

Estimates provided to you represent our best assessment of the required work and the time it will take to complete. For materials, we reconcile costs at the project's end with actual receipts, ensuring transparency and fairness in billing.

Material Costs

While Custodia does not mark up the cost of materials and supplies, we do account for the time spent acquiring and transporting them to your site. This ensures you only pay for the actual costs plus the time involved in procurement.

Finalizing Costs

If you receive an in-person assessment and quote, you can trust these costs to be final, and we stand by the quality of our work. For virtual assessments, please note that final costs may be adjusted once our Helper evaluates the work site in person

Customer Assurance

Custodia is dedicated to providing transparent, fair pricing and the highest service standards. Our process is designed to keep you informed and comfortable with how we track, execute, and bill for our services.