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Service-Specific Queries
Find detailed information about each of our individual services, from scheduling to requests.
- What if there is a week when my lawn does not need to be cut?
- Are Custodia service providers safe, insured and reliable?
- Where does Custodia operate?
- When should I expect you to arrive?
- Can you do the work if I'm not onsite?
- Do you work with Contractors to do services?
- Do you stand by the quality of your work?
- How do you decide service days?
- Can I reschedule services?
- What if there’s heavy rain or weather delays?
- What add-on services are available?
- How do I book an add-on service?
- What if there’s an issue with my service?
Snow Removal FAQs
- How can I get the snow removal service?
- I only need coverage while I'm on vacation. Can you help with that?
- I'm not home. How will I know when you're coming and when the job is done?
- Which communities do you serve?
- You missed a spot!
- What's the difference between 3cm and 5cm snow removal?
- I have a couple of extra areas I need cleared. Can you handle that?
- What’s your cancellation policy?
- Do I need to sign a waiver to receive Snow Removal Service for the season?
- What is ice melt, and how does it work?
- Why should I choose Custodia for snow removal?
- Do you charge extra for coming out more often during the month?
- Is there a surcharge for heavy snowfalls?
- When will my snow be cleared?
- If it snows for several days straight, how often do you clear the snow?
- How early in the day do you start clearing snow?
- Can you please clean the snow off my car?
- Is snow removed within 24 hours after it starts snowing or stops snowing?
- When are crews dispatched?
- What equipment do you use?
- Are windrows, packed snow, ice buildup, or wind-blown snow included?