Payment and Billing

Access all you need to know about our payment methods, billing processes, and policies. Learn how we make billing transparent, simple, and convenient.

• What are my payment options?
• Is Custodia Free?
• How does Custodia track time and work completed?
• How does Custodia charge for home maintenance?
• Should I tip the home maintenance team?
• What is a no-obligation onsite assessment?
• Will I receive a printed receipt for my service?
• How can I receive a receipt for my service?
• I didn’t ask for a receipt when I booked my service. Can I get one now?
• Why don’t you provide printed receipts automatically?
• Do I have to pay for seasonal snow plans upfront?
• Are monthly payment options available?
• Can I change my payment method?
• What happens if my payment fails?
• Is a deposit required for larger projects?