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Can you do the work if I'm not onsite?

Custodia requires an adult over 18 to be present for indoor work, but some services can be performed without your presence if the area is accessible and payment arrangements are made in advance.

Onsite Presence Requirements

For all work inside the home, Custodia requires the presence of an individual over 18 years of age to ensure safety and accountability. This policy helps us maintain a high standard of service and ensures clear communication throughout the service process.

Offsite Work Possibilities

In certain locations, Custodia can perform the requested services even if you're not home, provided that the work area is accessible and payment can be processed over the phone. This flexibility allows us to cater to your schedule and maintain the efficiency of our services.

Location-Specific Policies

Please note that the ability to perform services without the homeowner's presence varies by location, influenced by local regulations, accessibility, and other factors. Our team will communicate any specific requirements based on your location to ensure clarity and satisfaction.

Ensuring Your Satisfaction

Our goal is to provide convenient, reliable service tailored to your needs, whether you're home or away. We accommodate your preferences while adhering to our standards for quality and security.